Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully so you know what to expect when you place an order.

Order Processing Time

All orders are processed and dispatched within 1-2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days; if there is a significant delay, we will contact you via email.

Shipping Time

Once your order has been dispatched, delivery times vary depending on your location.

International Shipping: 7-14 business days

Please note that shipping times are estimates and are not guaranteed. Delays can occasionally occur due to customs processing, weather conditions, or carrier issues that are outside our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery. Please allow 24-48 hours for tracking information to update after dispatch.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the items in your order. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Customs, Duties, and Taxes

For international orders, please note that your package may be subject to import duties, taxes, and customs fees imposed by your country's customs office. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

Incorrect Shipping Addresses

Please double check your shipping address before completing your order. We are not responsible for orders that are delayed, lost, or misdelivered due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to update it before dispatch.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact our support team and we will investigate the issue with the shipping carrier on your behalf. In rare cases where a package is confirmed lost in transit, we will work with you to arrange a replacement or refund.

Contact Us

If you have any questions about this shipping policy, please reach out to our customer support team and we will be happy to help.